Technical Writing Services for Industry
Why ProTechWriting?
The answer is as simple as this: I believe that technical writing should be simple and easy to understand (no matter how complicated the product), and that you must (because you're the customer) be completely satisfied with our services. My goal is to give you more than you expect to get.
How ProTechWriting Can Help
Documentation errors that prevent a user from using your product effectively can be as damaging as operational failures. They lead to the increased costs associated with engineering maintenance and hot-line calls, and to the decreased profits associated with customer dissatisfaction. Your users need documentation that is as professional as the programming or engineering that go into your product.
I provide documentation that's:
- Precise - Details are important and writing that omits them leads to user dissatisfaction. Technical writing should provide all necessary information and not make any assumptions about user knowledge.
- Consistent - If it's a Voice Storage Server on one page, it's a Voice Storage Server on every page. A consistent tone and style eliminate confusion.
- Clear - There's no place for ambiguity in a technical document. Sentences should be short and words should be simple. Users shouldn't have to confront a manual.
- Concise - Technical writing should be direct and to the point. Good technical documentation should provide no more information than is necessary for users to accomplish their tasks.
- Grammatically correct - Poor grammar and spelling do more than confuse the user, they undermine user confidence and lessen your credibility.
- Persuasive - Good documentation demonstrates your product's capabilities, features, and benefits. But more than that, it creates a feeling of good will toward your product and your company. Good documentation always goes hand-in-hand with a good product.
ProTechWriting Services
I can document your software or hardware product from initial design to delivery. I take pride in producing documentation that is concise, professional looking, and designed to involve the user.
I can:
- Evaluate your present documentation
- Rewrite existing manuals
- Write new manuals
- Take a manual from initial design and layout to camera ready copy
- Help develop documentation standards
- Design documents for specific audiences
- Meet tight schedules
What This Means to You
Good technical documentation:
- Increases your product's value
- Enhances your industry image
- Improves your market position
- Reduces user problems and help desk calls
- Promotes customer loyalty
- Helps your sales force sell more product
Why Work With Me?
I've got a BA in English and, in addition to numerous technical documents, I've written a consumer book as well as a number of magazine articles. I've also attended a technical school and worked in field repair and training. So the the short answer is you should work with me because I can write and I've got the technical experience that you're looking for.
The Next Step
For a free consultation about my technical writing services or to offer a comment/suggestion, go to my contact page.
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Technical writing services for Ashburn, Chantilly, Fairfax, Herndon, Oakton, Reston, Sterling, Tysons Corner, and Vienna, VA.
